I had to report on a good beauty company and a not so good fashion company.
Good news first: Sephora brightened up my week by drawing my name during their ladies night event. I won $650.00 worth of beauty products. I looked up the price of each item and was seriously wowed! I was just there to use my 10% off coupon in order to restock on Urban Decay's De-Slick spray and I purchased the perfume sampler (sample perfumes then return the certificate for a full size bottle, great deal!) I never knew I would be greatly surprised with leaving the store with so much more! See the photo of what I won. I will report on which products are "Worth it!"
Bad news: I'm sad to report this about a fashion company: I will never ever purchase anything from www.shoes.com again and I highly recommend people follow suit. I purchased Franco Sarto's Poet boot on October 3rd. A week went by and my credit card was charged but no boots arrived. After being on hold for over 20 minutes, a customer service rep told me their warehouse was not shipping orders until 10 days after purchases are made. The website stated they would be shipped within 3 business days. I told her to refund my money knowing I could make the purchase through Zappos.com or Amazon.com and have my boots within a couple of days. The only reason I purchased through Shoes.com was to try out the company that offered a discount of 15% and free shipping. Trying to save money did not pay off. It is now October 13th and my money has not been refunded. The rep said I would receive an e-mail confirmation of the cancelled transaction and I have not. An e-mail to customer service on Wednesday the 10th was never replied to. I tried calling yesterday and the phone wait time said it would be 20 minutes. Today I tried calling and the wait time said 46 minutes. What the.....? So, I will try calling and e-mailing again. My husband will be helping me out as well. I may end up having to file a dispute on never receiving my product through my credit card company.
So in a nutshell, Sephora is great, Shoes.com is horrid.
By the way, I've ordered the Poet boot through Amazon.com and I've got the tracking number and will receive my package on Monday. Yay Amazon!!!!!